The time has come to focus on “Solutions” versus “Tools”. SAP does not offer an eCommerce solution as part of their SAP Business ONE portfolio. It is therefore crucial to review the market situation and provide information and resources about the current offerings related to eCommerce. During conversations with partners, customers and an online discussion, we compiled and organized the “Success Factors” for the perfect SAP Business ONE eCommerce solution. When deciding for an eCommerce Solution that works with SAP Business ONE you can measure the available features against those success factors. In order to do this in a structured manner we will complete the following path:
First we look at the solution scenarios based on SAP Business ONE. This is followed by a brief evaluation of the target market and its constraints. We then define the “criteria” that can be used to evaluate features. In essence, this criteria is designed to measure a solution’s capability to “Capture the Business Momentum”. There are many features and functionalities. We listed the “key eCommerce features” that should be present in a solution in order to enable “End-to-End” processes. The final step is to put the key eCommerce features to the test with the potential target user base in mind. We attempt to measure the overall solution with the innovative “Simple Yet Powerful Test – SYPT”. This visual representation is based on the Newton Cradle concept and showcases a solution’s potential to “Capture the Business Momentum”.
The need for web technology is omnipresent and the ROI for web implementations is “undisputed”. Using the method shown in this white paper you can “dispute” and better decide for the “right” solution. We will focus on products that are highly integrated with SAP Business ONE. Therefore eCommerce solutions that are not integrated with SAP Business ONE by design are disregarded. Any solution can be integrated and it is not our goal to provide an integration guide in ecommerce agency this document. We focus on solutions that are utilizing the DI-API or similar means to “extend” SAP processes to the web. Any “manual” integration will not be part of this white paper. The goal of this document is to highlight the need for end-to-end solutions that seamlessly integrate.
Most emerging companies need a solution that is simple to use, easy to implement and can help them “manage growth”. Growth is one thing, but “managing” growth is key. We will later see how the established “Success Factors” can help you identify how this “Management of Growth” can be handled with your preferred solution. In the next section we will identify and define the target market for the SAP Business ONE eCommerce solutions.
The Market – Focus on Emerging Companies
What’s a small company? If you ask consultants and customers there are many categorizations and criteria, which is causing some confusion. The definitions actually are different by country and industry. It points to the fact that the categorization is based on the perspective. For example, a company may be large from a SAP Business ONE perspective. However it may be small for SAP mySAP. Please find the complete SAP Business ONE categorization below:
• Emerging (1-10 Employees)
• Small (<50)
• Mid (>50)
• Enterprise (>500)
The eCommerce solutions discussed in this document are targeting the Emerging, Small and Mid-Sized companies. This customer segment is characterized by limited financial resources, limited IT management resources, niche market focus and success based approval processes. Therefore the potential solutions have to deliver an easy to manage solution that has the capabilities to be adjusted to detailed “niche” market needs.